Dear Samsung: @#$@%@!!!!11!!$#$# you!

I bought many Samsung products. There were monitors, cellphones, storage and others. But I am starting to feel that it is time to change vendor…

All because Chromebook…

Device pushed to market in a big rush with kernel allowing users to burn devices. I really do not like smell of burnt speakers and plastics. Like Dylan Reid commented my Google+ post:

I’m guessing that a path was set up from MIC1 (wired to DMIC in) to the left speaker output. Playing the digital mic input as analog at full volume seems like something that might cause speaker failure, and wouldn’t necessarily be audible while it is happening.

My device runs Ubuntu 13.04, has UCM profiles installed to get sound working on what left from speakers but if application touch ALSA in wrong way then I have to open windows to get some air and get smoke out.

I never had such problems with all devices I played with. NEVER

11 thoughts on “Dear Samsung: @#$@%@!!!!11!!$#$# you!

  1. Dave Gilbert

    One has to be a little careful of course; if they had built a machine that didn’t let you load your own kernel and software then you wouldn’t have been able to break it – and we don’t want to encourage them to do that! (Of course if they’d been more careful in the hardware design it would be good – but there again, how much more would it have been right to have forced them to have spent on the hardware to protect it against broken software?)

    Dave

  2. Steev Klimaszewski

    Like Dave said, we definitely don’t want to encourage them to lock the device down. It’s sad that that is happening to you. My plan is to get a second one to hack on and keep the 3G as CrOS.

    Early adopters get all the fun ;)

    Seriously though, as much as it sucks, thank you for discovering this so others don’t have to run into the issue.

  3. jackd

    I understand why you’re upset, but your anger is a little misdirected. Personally I bought a second one specifically for hacking the hardware and software, and I’m prepared to accept the consequences if something breaks. You’ve got to know you might irreversibly mess something up.

  4. rjc

    I had a problem with (one of) the sepaker(s) – it produced crackling/vibrating noise from the very beginning. Sent it to Samsung and got them replaced. Hmmm…

  5. Marcin Juszkiewicz Post author

    ‘I bought second one for hacking”, “sent it back and got it replaced”… I had to find someone to buy it first…

    Next time I will be in UK I plan to return it to be repaired. Sending it from Poland generates too much costs and takes too much time.

    1. rjc

      Mine got collected, repaired and returned in under a week.

      Their policy is to send a courier within two business days from receiving a call, then return it to you within 5-7 working days from thereon.

      I have to admit that it’s the first time I came across that kind of service for a device which costs just over £200.

  6. Kevin

    I’d expect such things from a $50 el cheapo tablet, not from samsung. I’m used to samsung caring about its designs a little more… :/

  7. Jamie Bennett

    To be fair you are using it in a way it wasn’t intended, i.e. loading a non-supported OS on to it. This software is causing the problems, not Samsung or Chrome OS so its a little unfair to blame Samsung. Its great that you can hack Ubuntu onto the ChromeBook but doing so can, and obviously does, cause problems. Its like saying “I just flashed my Galaxy S3 with a Windows Phone rom and now its bricked – I hate you Samsung !”.

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