DDP — does it has any sense?

Some time ago Nokia offered discounts for their newest tablet: N900 for about two hundred people which were active in Maemo community. For European ones the price is more or less 250€ which looks nice compared to original price which is ~600€.

But there is one nasty part in it — devices have just one week of warranty. What can be checked during that time? Dead pixels?

Situation got more strange when I looked at Maemo forum where people lists misc discounts which they found on the Internet… For example Dell had one for $442 which makes it just a bit more expensive then DDP ones but gives you normal warranty.

This is weird — developers and active people from community gets worse offer then normal users. And additionally all DDP orders are marked as “Critical” which probably is other way of saying “ignore as long as possible” because tomorrow there will be two weeks since I ordered N900 in DDP and all I got was locking of 250€ on my credit card and nothing more.

Previous developer programs were better at handling users (at least that is what I hear from people which were part of it).

14 thoughts on “DDP — does it has any sense?

  1. Marius Gedminas

    I have to say I prefer this year’s DDP to previous device programs: at least this year I could order a device with my own credit card, without having to find somebody living in one of the authorized countries order it for me.

    Then again I haven’t actually received the N900, nor any email indicating that my order was accepted (except for the 250 EUR reservation in my bank account), so we’ll see how that goes.

  2. Anonym

    The discounted N810s at least came with a warranty, but didn’t ship till a month or two after normal retailers started selling IIRC. Hopefully the DDP won’t take that long. Still pretty lame.

  3. Alex Atkin UK

    Surely a 1 week warranty is not legal is EU anyway.

    “Thanks to the new European Regulations, UK law now offers greater protection for consumers against products which develop faults within the first 6 months. The assumption is now that if it breaks down within this time period it cannot have conformed to the contract specification when purchased and you have the right to an automatic repair or replacement.”

  4. marcinw

    In my opinion many things connected with N900 are strange. For example:

    1. lack of some things (even when not used by 90% of users, are synonym of “modern” cellphone) and no official info, that it will be released later…
    2. controversial methods of selecting people for discount program
    3. some hardware solutions

    Some things look like done by very small team without budget, not big company…

    1. Marcin Juszkiewicz

      Marcin: Maemo developer programs never were ideal — this one at least does not limit attendants to be ones from few selected countries.

      And I agree about small team thing.

  5. denix

    considering N900 is already 2 months late, I wouldn’t be surprised it costs $300-$400 by the time it actually ships… :(

    developers and active people from community gets worse offer then normal users

    and 200+ karma is not the best gauge…

    1. marcinw

      Khertan,

      Example of solution: making voting and pushing devices, where are required the most.

      With karma it was enough to make a lot of posts (even totally not putting anything important), get some points and get device.

      I’m sorry, but I think, that it wasn’t done 200% professionally. Like some other things in the N900 program.

      1. Ryan Abel

        DDP is only a part of the N900 device program. Nokia distributed dozens of loaner devices to developers and community contributors months before the Summit, and then distributed 300 more at the Summit. Quim’s working on getting devices to more developers who were overlooked by the current groups with a wiki page. So, no, karma hasn’t been the only metric used and more concrete, analytical “merit” based methods have been used to get devices into the hands of developers.

        Has the program been perfect? No, but your arguments against it seem to stem mostly from spite.

        1. marcinw

          I don’t want to be inpolite, but: If you’re happy from this decision, it’s OK for me – I don’t work for Nokia and it’s really not important for me. If you will ignore many critical comments from maemo.org (about DDP and N900 program), it’s OK for me too. But please note, that although N900 was and is generally good received by market (it’s visible – Nokia Poland doesn’t have anything in magazines :)), it’s device for geeks with problems in many opinions. When you will ignore it and ignore similar things for future Maemo devices, people definitely will stop thinking about it and buy rather Apple, Android,… It’s your choice :)

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